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Customer Service » Returns & Exchanges

WARRANTY

Your jewelry includes a 90 day guarantee against any defects in workmanship.  If your medical jewelry breaks within the first 90 days, we will fix it for you at no charge.  After your warranty period is up, we would be happy to fix it for just $10, plus shipping and handling.  All of our jewelry includes a 90 day warranty from the date we ship your order.  We guarantee our jewelry against defects in workmanship under normal use.  We do not guarantee jewelry if worn in water, or during sports.  We do not cover loss or wear and tear.
Normal wear and tear, scratched, dented, tarnished, rough handling, or loss of merchandise are not covered under our warranty policy.

We want you to be safe and happy wearing your medical identification jewelry.  ID For A Cure will happily allow you to exchange your non-engraved jewelry, or issue you store credit within 30 days of your purchase date, if, for any reason you are unhappy with it.  Shipping and handling are non-refundable.  All sales are final and non-refundable on custom engraved items, so please check your spelling carefully.

If your jewelry breaks within your warranty, we will fix it for free, one time. All of our bracelets include a 90 day warranty.  Please return it in a padded envelope, with your invoice, and contact information to:

ID For A Cure Returns
4112 NW Linden Rd
Kansas City MO 64151

If your jewelry breaks after the 90 day period, there will be a $10 charge to fix, polish, and retrand your jewelry, plus shipping and handling.  (Link to return form/payment ) Please return it in a padded envelope, with payment (or proof of payment), your invoice, and contact information to:

ID For A Cure Returns
4112 NW Linden Rd
Kansas City MO 64151

If you ordered the wrong size, there will be a $10 charge to resize your jewelry, plus shipping and handling.  (Link to resize form/ payment)  Please return it in a padded envelope, with payment (or proof of payment), resize form, your invoice, and contact information to:

ID For A Cure Returns
4112 NW Linden Rd
Kansas City MO 64151

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